Call and Contact Centre Occupations

Overview

  • Workers in this unit group receive and respond to telephone calls from potential clients and existing customers regarding the products and services offered by an organisation.
  • £ 19383

Amount of people employed as

9978 people employed as Call and Contact Centre Occupations in the current year.

Educational Requirements

Level 3 NVQ; A Levels

Percent Female

57.28

Percent male

42.71

Annual Openings

809

Employment Current

9978

National Lq

2.05

College updates

View all updates
Facebook Twitter